If you are not entirely satisfied with your purchase, I’m here to help.
Please remember I run a small business, so returns and refunds are extremely hard on my trade. Please don’t buy if you think you’ll probably cancel or return.
Direct Purchases:
Contact me to cancel an order before shipping, and you will be refunded the full amount.
Commissions
I cannot accept returns on commissioned/made-to-order items.
Check my Made to Order page to see if I’m currently taking commissions.:
If the purchase has already been shipped:
Contact me within 14 calendar days of receipt to cancel/return your order.
To be eligible for a return, your item must be in the same condition that you received it, and in the original packaging.
Once the item is back in my possession, and I’ve confirmed it’s in its original saleable condition, you will be issued a refund for the item.
Please note that I am unable to refund postage costs.
In Person Purchases
I cannot give refunds or exchanges on items sold in person.